Read the Integral Security Group FAQs
We have answered various questions related to our service and organisation. Please browse through the page to get more info about us.
In Victoria, all Security Guards and Crowd Controllers are required to hold a relevant licence. They must complete a recognised course with a Registered Training Organisation (RTO) approved by the Licensing Regulation Division (LRD), which is part of VICTORIA Police. Once they complete this course, they apply for the relevant licence with LRD. Any Security Guard or Crowd Controller cannot work until they have received their relevant licence (card like a driving licence) from LRD.
All licensed Security Guards and Crowd Controllers DO NOT have extra arrest powers like POLICE. They can make a citizen’s arrest like any public member can, under the CRIMES ACT, Victoria.
Crowd Controllers must, by law, wear a Crowd Control number whilst performing any duties involving crowd control or crowd management. These duties may include working in licensed venues, clubs, pubs, music festivals & any events where there will be crowds of people.
Yes, a licensed Security Guard or Crowd Controller must always carry their licence on them whilst working. Any member of the Police Force can ask them to produce their licence for checking at any time whilst they are working. This also applies to licensed, Armed Security Guards, Investigators and Security Advisors in Victoria.
Yes, different types of de-escalation methods, both verbal and non-verbal, are taught during their courses.
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